Testimonials for On-Site Specialty Cleaning & Restoration

On-Site helped me when I had a pipe break in my finished basement.  They dried and cleaned my basement and took great care of my personal belongings.  I would recommend them to anyone who needs their services!
Mary of Grosse Pointe Woods, MI
Monday, March 2nd
Jessie was conscientious about the quality of work and very professional. I asked many questions and his answers clear and concise.
Goldie L. of Roseville, MI
Thursday, July 25th
Would highly recommend.
Rosemary M. of Macomb, MI
Friday, October 5th
On August 11, 2014 I was heading home from a vacation when I received a call my basement was flooding. I contacted Randy Maycock from 1-800 Board up, a representative for On-Site Specialty Cleaning & Restoration while on the road to see if they could provide assistance. To my relief I received a call back they would respond. I was fortunate to have family get to my house and use a submersion pump to help hold off some water, and the drains began to function later. Family members had done their best to get personal items off the floor and move electrical cords. My basement looked like a tornado went through it after the flood with items being tossed everywhere in order to minimize damage.  Carlos Garcia and another member of the On-Site team arrived and surveyed the basement. Carlos and his partner brought in blowers and air scrubbers and sprayed a microbial agent. I fell asleep as they worked, and when they completed their work Carlos woke me to let me know he was leaving. Carlos and his partner were very courteous and professional. Carlos advised me of what I should do with the basement in terms of damage and sanitization. As of this writing I'm still trying to decide what I want to do with the basement. I sincerely appreciate the immediate response and professional manner in which I was treated. I'm employed as a Fire Chief and am often on the other side of a response, not the receiver. From a customer service standpoint I want On-Site to know I am extremely pleased with the service I received and the extra attention I feel I was given. There were multiple cities experienceing extreme flooding, but I felt I like I was their only customer. The company contacted me and let me know how soon they'd be able to repsond, and the crew worked in a professional and timely manner. I didn't get the impression they were pressured to get in and out at all, given the call volume they must have been experiencing. Thank you for all your assistance with my flood. I was really in a panic not being home and unsure of exactly was happening. I will definitely recommend On-Site for any emergency. I've been on both sides of a response from On-Site and I am very Pleased with your service. Sincerely, Catherine M. Harman 
Catherine H. of Garden City , MI
Friday, August 22nd
We were extremely happy with Carlos & Michael. They did excellent work and were very professional. We would strongly recommend them. Your company exceeded our expectations. Pam Fritz from your office staff was extremely helpful. She was very professional and even emailed me Carlos's business card before he arrived. We look forward to posting a detailed review on Angie's List when all construction is complete.
Jason H. of Southfield, MI
Wednesday, November 20th
Carlos and crew were fantastic.  Totally professional and took great care with moms house.  Chad who came on day 2 was also a total professional.  I would and will recommend On-Site.
Mary L. of Birmingham, MI
Friday, February 26th
I was in the process of selling my house and the inspector noticed there was mold in my attic.  I wanted to get this taken care of as quickly as possible so that there was no delay in selling my house.  My insurance agent passed along your information to me.  I was very pleased with the pricing and service that was provided.  Thank you again for helping me!
Kate L. of Canton, MI
Wednesday, July 22nd
Carlos was outstanding! He did all the moving of furniture and removal of carpet. Jason as Supervisor was attentive and informative!
Loraleigh B. of Rochester Hills, MI
Monday, June 2nd
Carlos & Sam did a wonderful job and very pleasant people! Hudson, Lily & Priscilla did a great job!
Sandra T. of Farmington, MI
Friday, February 27th
Total testimonials : 9

our service area

We serve the following areas

  • Allen Park
  • Belleville
  • Berkley
  • Center Line
  • Clawson
  • Clinton Township
  • Dearborn
  • Dearborn Heights
  • Eastpointe
  • Ecorse
  • Ferndale
  • Flat Rock
  • Fraser
  • Garden City
  • Grosse Ile
  • Grosse Pointe
  • Hamtramck
  • Harper Woods
  • Harrison Township
  • Hazel Park
  • Highland Park
  • Huntington Woods
  • Inkster
  • Lincoln Park
  • Macomb
  • Madison Heights
  • Melvindale
  • Mount Clemens
  • New Baltimore
  • New Boston
  • New Haven
  • Oak Park
  • Pleasant Ridge
  • Redford
  • Richmond
  • River Rouge
  • Riverview
  • Rockwood
  • Romulus
  • Roseville
  • Royal Oak
  • Saint Clair Shores
  • Southgate
  • Sterling Heights
  • Taylor
  • Trenton
  • Utica
  • Warren
  • Wayne
  • Wyandotte
Our Locations:

On-Site Specialty Cleaning & Restoration
1757 Larchwood Drive
Troy, MI 48083