Job review from in Lenox, MI 48050 on 03/06/19

Overall Rating:

4.8  out of 5
Our Overall Service

The reason for a rating of 4 is because of how long it took to receive a bill, and to resolve the final cost. More fairly, a 4.5 rating wasn't an option.

Call Representative

Jessica Ward was very friendly and professional.

Our Installation Crew
The Cleanup Process

What made you choose our company:

I chose your company through randomly googling, out of total desperation in the middle of a crisis. I had another recovery company come to my home in the middle of the night, but didn't have faith in them. My only critique is that I made multiple requests to get a more detailed bill, with a cost breakdown associated with each line item (for example, one would get from an auto repair shop). I work within the automotive industry as a tooling buyer, and I require a cost breakdown with every quotation. If I would have received that last December, I could have paid the bill back then. With that said, I do appreciate your flexibility to negotiate a final cost. I was very pleased with the expertise and professionalism of Carlos and his clean up crew. I had to leave home a couple of times with total trust in leaving strangers in my home. I would recommend On-Site to anyone that needed your services.

our service area

We serve the following areas

  • Allen Park
  • Belleville
  • Berkley
  • Center Line
  • Clawson
  • Clinton Township
  • Dearborn
  • Dearborn Heights
  • Eastpointe
  • Ecorse
  • Ferndale
  • Flat Rock
  • Fraser
  • Garden City
  • Grosse Ile
  • Grosse Pointe
  • Hamtramck
  • Harper Woods
  • Harrison Township
  • Hazel Park
  • Highland Park
  • Huntington Woods
  • Inkster
  • Lincoln Park
  • Macomb
  • Madison Heights
  • Melvindale
  • Mount Clemens
  • New Baltimore
  • New Boston
  • New Haven
  • Oak Park
  • Pleasant Ridge
  • Redford
  • Richmond
  • River Rouge
  • Riverview
  • Rockwood
  • Romulus
  • Roseville
  • Royal Oak
  • Saint Clair Shores
  • Southgate
  • Sterling Heights
  • Taylor
  • Trenton
  • Utica
  • Warren
  • Wayne
  • Wyandotte
Our Locations:

On-Site Specialty Cleaning & Restoration
1757 Larchwood Drive
Troy, MI 48083