"My basement flooded, I needed sewage cleanup, mold treatment and I needed removal of damaged drywall. This was the third company..."
My basement flooded, I needed sewage cleanup, mold treatment and I needed removal of damaged drywall. This was the third company I called. Jessica was very helpful and pleasant to speak to. She sent a crew right out and they did a full assessment with an itemized estimate. Gerald and Jalen did an awesome job! From start to finish they communicated with me what was going on and what to expect. It is hard finding a company that you trust in your home as well as with your money. Onsite Specialty Cleaning & Restoration proved to be a trustworthy company.
"Tom and Dee Dee were there before time. Answered your questions, you will have a lot of them, because when you have to call for..."
Tom and Dee Dee were there before time. Answered your questions, you will have a lot of them, because when you have to call for this kind of cleaning you are in a panic not being in a situation like this before. Jessica and Priscilla very kind and helpful, called you back soon not leaving you waiting for hours, the clean up workers very nice and unfortunately did not get all of the names I thank you all.
Jessica has been in the restoration industry for 7 years. We've been lucky enough to have her for 1 year so far....and counting!
As a Customer Advocate and Project Coordinator, Jessica brings her honed customer service skills to the forefront. Being certified in upholstery cleaning, water and smoke & odor makes her even more valuable to us. Day-to-day she strives to handle all our new water mitigation jobs. She does this by inputting pertinent information into our job management system, speaking with all involved parties, and doing her best to schedule our services to meet customers' needs.
Helping people in their time of need, being a first responder to help restore properties after a disaster, and helping customers get their lives back on track are some of the things she loves about her job! She doesn't feel like she is "going to work" because she loves her co-workers and the fact that we have a team that all shares common goals.
In her spare time, a date night with her honey is always welcome! Jessica relieves her stress by getting out there and enjoying hunting, fishing, archery, shooting and axe throwing (Say what? Who knew!). In her world, there is absolutely nothing that compares to the love between a mommy & her baby........it also doesn't hurt that her baby girl is ADORABLE! She shares her with us at the office from time-to-time.
Reach out to Jessica - she is available and eager to assist!
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